Frequently Asked Questions

COMMERCIAL CLEANING FAQS

Summit Maintenance wants to answer any possible questions you may have about our commercial cleaning services. The following information regarding costs and payment, cleaning procedures, and insurance should help you better understand summit maintenance.

FAQ
How do I know that I can trust Summit Maintenance?
Summit Maintenance has been committed to paying competitive wages and using only experienced, trustworthy cleaners living in the local area. All of our cleaning team members are also insured and bonded.
How often do you clean?
We will clean as often is needed, which may mean daily, weekly, monthly or just once.
Can you clean entire buildings or multiple buildings?
Yes, we definitely can. Our cleaning services will be tailored to your specific needs.
Does someone need to be at the business for you to clean?
No, we can clean during whatever time you prefer — during business hours or after hours.
Can you clean after special events?
Yes we can. Please call in advance to schedule a special cleaning, so we are prepared to fully accommodate you.
What are your payment options?
We bill on a monthly cycle and invoice through email or mail.
Do I pay for an estimate?
No, we do not charge for estimates. If you are interested in cleaning services for your facility, please call us to set up an appointment. One of our cleaning supervisors will come to your office or facility to perform a free assessment. As part of your estimate, we will customize a cleaning plan and checklist of services that would fit your specific needs. You will hear back from us with your estimate within 24 hours of the assessment.
Can I get an estimate over the phone?
Unfortunately, we cannot ensure accuracy over the phone, so this is not an option. We are available to schedule quotes Monday thru Friday.
Can Summit Maintenance handle monthly invoicing and billing?
Yes, we can. Just inform us about your company invoicing and any particular needs.
Do I have to sign a long-term contract with Summit Maintenance?
No, you are not required to sign anything. We work off of a written proposal detailing your chosen cleaning services and their cost. This way, you can alter your cleaning service needs at any time with just a phone call.
Do you have business liability insurance?
Yes, we have General Liability, Worker’s Compensation and auto policies. Summit Maintenance maintains insurance to protect you from damaged property or any worker injuries that may happen while our staff cleans your business.
How do I know what you have cleaned while you were here?
Before our cleaner leaves your business, they complete a cleaning checklist. This checklist tells you everything we cleaned. If everything is unable to be cleaned in one visit, the areas our cleaner missed will be noted on the checklist and given the most attention during the next visit.
Are your employees screened with background checks?
Yes! All of our employees are screened with CO State Police background checks, personal reference checks, uniformed with identification cards, insured and bonded before they enter your business.
Do I need to provide any cleaning supplies?
We offer you the choice of using your cleaning supplies or ours.
Does Summit Maintenance offer green services?
We do. Just tell us you’re interested when we come to give you an estimate.
What is your cancellation policy?
We accept cancellations by either party with 30 day written notice.

For information about the Denver Metro office cleaning experts at Summit Maintenance, please contact us here or call us directly at 303 458 1912.